I have been backstage at Disneyland. The inner workings of that operation are top notch. The fact that in its more than six decades of operation there are really no catastrophic occurrences of violent crime is no accident. There are well-trained and highly skilled planners and operators concentrated on guest safety and the organization spares no expense to empower them to do a stellar job. And still there is opportunity for some mayhem.
The well-trained Disney staff kept bystanders safe, in spite of what may have looked to the casual viewer as a slow response. Click on the picture above to see an article in the Orange County Register that explains the situation and the response to it, and let us know if your team would have acted as astutely.